Travel Related FAQ
Helpful tips and information on travel related issues for Canadian citizens and
permanent residents who need help whilst traveling abroad. Further information
can be found at any of the websites listed below:
Foreign Affairs and International Trade Canada
Canadian Air Transport Security Authority
What are the Emergency Numbers for Canadians involved in problems abroad?
You can either call the nearest
Canadian Embassy or Consulate or call the Emergency
Operations Centre in Canada on 613-944-2320 or email
My Canadian passport has been stolen. What should I do?
You must report the theft to the local police immediately and then contact the
Canadian Embassy or Consulate who will issue you with a
temporary travel document. On your return you should apply for a new passport
I will be out of the country for around 6 months do I have to register my
departure and where I am going?
You are not required by law to register your departure; however it is wise to
register with Foreign Affairs and Trade Canada so that
you can be assisted by the Canadian government in the event of a disaster or
emergency in the country you are staying in.
I am going to Iraq on business. Where can I find out more about civilian
safety in this country?
Foreign Affairs and International Trade Canada offer a variety of
country by country reports. The reports provide travel warnings as well as
information on security, local laws and customs and health conditions.
I have never flown before. What can I take on board the aircraft?
You are allowed one piece of hand luggage which must be mall enough to fit into
the overhead locker. Each airline will be able to advise you on the size and
weight allowed on board their aircraft. You are not allowed to carry on certain
items like knives, scissors, lighter fluid etc.
Canadian Air Transport Security Authority has an
easy look up tool allowing you to check if the items you
pack are allowed on board.
How can I get through the airport security lines faster?
First of all check that your carry-on baggage meets your airlines specifications
and that it is not over-packed and that it does not contain any
Limit the amount of metal on your person e.g. no big jewelry, belt buckles,
watches, hidden body piercings. All of these items will sound the metal detector
and slow you down.
Put any liquids, aerosols and gels into a resealable transparent plastic bag and
place this bag in the tray provided at the scanner.
Do not carry any drinks through to the departure lounge.
Ensure that any electrical items like laptops and cell phones are places in the
trays provided and passed through the scanner.
Have the items at hand before you reach the scanner. Remove your coat or jacket
and belt before reaching the front of the scanner line.
Have your boarding pass ready to hand to the officer. Never joke about bombs or
weapons whilst going through security. All statements are taken seriously and
could result in a conviction.
I am a citizen of both Canada and Bulgaria. Which passport should I use to
enter and exit Canada?
The Canadian government recommends all Canadian citizens with dual nationality
to travel using their Canadian passport. The Canadian government cannot help you
if you travelled to another country using your other passport because you have
entered the country as a citizen and are the responsibility of that government
should you encounter any problems.
What should I do if my credit cards are stolen whilst I am abroad?
Cancel your cards and report the theft to your credit card company immediately
and notify the local police. If you need money try and arrange a transfer from
your bank using an agency like Western Union or contact the nearest
Canadian Embassy or Consulate for help.
What should I do if I loose my airline ticket?
Notify the airline company you were flying with immediately. You will be able to
find their details from the local airport or from an internet search. They will
instruct you further on what to do.
Do I need some kind of travel insurance for a week’s holiday in Barbados?
Yes. It doesn’t matter which country you visit you must always ensure that you
are covered for illness, death, loss and theft or belongings whilst abroad. Many
insurance policies cover a wide variety of other aspects of your travel. Your
travel agent will be able to advise you oh travel insurance or you can do an
internet search for travel insurance.
How can I check if the country I am traveling to requires a visa?
YoYou can check if the country you are traveling to requires a visa by consulting
the Foreign Affairs and International Trade Canada’s list of
tourist visa requirements. This shows by country whether
Canadian citizens need to get a visa before they travel.
How can I find out what vaccinations I need to travel to Burma?
You should consult with a health care clinic or medical provider 8 to 12 weeks
before you travel to ensure that you have all of the right vaccinations. Each
person’s requirement for vaccine is different dependent on their previous
vaccination history and the country they are visiting. At times some countries
may have additional requirements in case of current outbreaks.
I want to take my grandson with me on vacation to Florida. Do I need to prove
he is my grandson when I enter the US?
Yes. You need to take a
consent letter from both parents, even if they are
separated or divorced. If one parent is deceased you need to show a copy of the
death certificate as well as the consent letter from the parent who has custody.
You grandson will also need his own passport and you should take a copy of his
birth certificate to help prove your relationship.
My 13 year old daughter is due to visit her father but he now lives abroad.
Can she travel alone and what does she need to do this?
You must first consult with the airline you intend to use to determine whether
they accept unaccompanied minors and to find out if the airline will escort and
supervise her from the check-out desk to the aircraft. You must stay with your
child at the airport. Once she has left your care you must remain at the airport
until the flight has departed. You must also ensure that her father arrives at
the arrivals airport with appropriate ID and with a letter of authorization from
you stating that she may be placed in his care.
If I do not have any travel insurance and I get sick on vacation, who will
cover my medical bills?
You must travel with travel insurance that covers health and accident cover as
well as expenses for loss or theft of your personal belongings. If you do not
have travel insurance you are personally liable for all costs incurred should
you for example take ill on vacation. If you are unable to pay you will have to
make arrangements with your Canadian bank to transfer funds. The nearest
Canadian Embassy or Consulate will be able to advise you
but they will not be responsible for your bill.
Can I take prescription drugs abroad with me if they are for my own personal
You can take your medication out of Canada but you should be aware that some
medicines that are legally available for the treatment of illness in Canada may
be illegal abroad. To be sure that your medication will not arouse suspicion you
should contact one of the
Foreign Government Offices Accredited to Canada for the
country you are visiting to check on their restrictions. You should also pack
all of your medication in its original packaging and carry a copy of your
prescription and / or a doctor’s note outlining your medication. Yu must ensure
that you have enough medication with you to cover your trip and an additional
supply to cover any unforeseen delays to your trip.
What should I do if I am arrested abroad?
Inform the police arresting you that you want them to notify the nearest
Canadian Embassy or Consulate of your arrest. The police
are obliged to comply with your request under the Vienna Convention. The
Consulate will be in touch with you but they cannot get you out of jail. You are
subject to the laws of the country you visit. The Consulate will notify your
next of kin and will arrange for an English-speaking lawyer.
I want to hire a car whilst I am abroad. Can I use my Canadian driver
You should apply for an International Driving Permit (IDP) from the
Automobile Association. It proves that you are qualified to drive abroad and
that you have a valid drivers’ license in Canada.
I have a pacemaker. Will I still have to go through the airport screening
When you reach the screening area you should advise the supervising officers
that you wear a pacemaker and bring medical proof of this e.g. a letter from
your doctor. Before you depart on vacation, you should also check with the
Canadian Embassy or Consulate in the country you are
visiting about their policies on screening.
Where can I find out what goods I can bring back to Canada with me?
Canada Border Services Agency has produced a booklet called ‘I Declare.’ It details all of the entitlements and
restrictions on goods that can be brought back into Canada. All Canadian
citizens embarking on a trip abroad are recommended to familiarize themselves
with this booklet. Ignorance is not an accepted reason for bringing restricted
items or items over your entitlement back into Canada.
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